Security & privacy
Your audio never leaves your network.
packethush is a library that runs on your own servers. Calls are cleaned there: no audio, transcript or call detail is sent to us or to anyone else, and there is no cloud step to approve.
your network
The one message that leaves.
Each running process sends a licence check-in to our licence service. These are the counters it carries; the rest is licence bookkeeping, never anything from a call. Like any request over the internet, it also shows us the public IP address of the server that sends it.
licence check-incounters only
licenceyour licence id
processa random id, new for every process
sdkversion and CPU type
modelwhich packethush model the process opens
uptimetime since the process started
processedseconds of audio cleaned
callssessions opened · active · peak
channelslicence channels in use
errorsa count
endedthe same counts from processes on this server that stopped before sending them
never sentaudiotranscriptsphone numberscall IDs
- Outbound only
- packethush opens no ports and accepts no connections. The licence check-in is the only request it needs.
- A call is never dropped
- If a licence cannot be confirmed, audio passes through unchanged. It is never muted or cut.
- In India, on your infrastructure
- Audio stays where your telephony and speech recognition already run. No cross-border transfer, and no new party handling your callers' voices.
- Our website demos
- The listening examples on this site use openly licensed recordings. When you try your own audio during a trial, it is processed on your machine.
Bring your security questions.
We answer security reviews and questionnaires as part of the trial, under NDA.
Request access